Help Center
Frequently asked questions
How fast do you ship?
Orders are packed to order and ship within 1–2 business days from Colorado. You’ll get tracking the moment it’s on its way. Most U.S. orders arrive in 3–6 business days.
Is shipping really free?
Yes — free standard U.S. shipping on every order over $75. Under $75, a flat $7.95 rate applies at checkout.
What’s your return policy?
We offer 30-day easy returns on unused items in original condition. If anything arrives damaged or isn’t right, email us and we’ll make it right, fast.
Do you offer gift wrapping?
Every order is packed gift-ready with protective, recyclable materials. Our Trail Gift Sets arrive in a keepsake gift box — perfect to send straight to someone.
Are your bottles dishwasher safe?
Our enamelware is dishwasher safe. Insulated bottles keep their performance longest with a hand wash — a bottle brush and warm soapy water do the trick.
How can I reach you?
Email support@mhproducts.store and a real person who camps will get back to you within one business day.